We’re used to the Palm Beach County area code being 561. However, the county will get a new 728 starting area code that will serve customers in the same area as the 561 area code.
According to the Public Service Commission, existing customers will keep their current phone numbers, but new customers and individuals who requests for additional lines will receive a new area code. All callers must now dial the area code as well as the seven-digit phone number to make local calls (10-digit dialing).
A lot of new people are moving to Florida and specifically to Palm Beach County, and as a result of the depletion of area code 561, the PSC has adopted an additional area code to meet growing consumer demand.
So, if someone calls you from area code 728 the call comes from Palm Beach County.